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Terms & Conditions

1. LEGAL INFORMATION & SCOPE

1.1 Purpose

These Terms and Conditions govern the rights and obligations of Fluxbee and any individual or legal entity using, directly or indirectly, the services, equipment, or technological solutions provided by Fluxbee, including connected charging stations, portable batteries, and digital content distribution systems.

1.2 Scope

These Terms apply to all Fluxbee services, regardless of their nature, duration, location, or contractual form, and notably concern site operators, partners, advertisers, and end users. They prevail over any other terms unless expressly agreed otherwise in writing by Fluxbee.

1.3 Acceptance

Acceptance of these Terms is deemed effective:

  • for professional clients: upon signature of a contract, quote, order form, or upon service activation

  • for end users: upon use of the service via the terminal or interface

1.4 Distinction between professional clients and end users

These Terms distinguish between:

  • professional clients (site operators, partners, advertisers), subject to all provisions herein;

  • end users (consumers using batteries via the terminals), who benefit from specific provisions and consumer protection laws.

Provisions identified as “applicable to end users” apply specifically to them.

In case of conflict, provisions applicable to end users shall prevail for such users.

2. DEFINITIONS

Fluxbee: the company operating the services described herein.

Client: any individual or legal entity using, operating, renting, or making available Fluxbee equipment. This includes:

  • site operators (fixed or temporary venues)

  • individuals renting batteries via Fluxbee terminals

  • advertisers renting advertising space

End user: any person using a Fluxbee battery via a terminal.

Equipment: all terminals, batteries, screens, and associated hardware.

Software: the platform, programs, web and mobile applications supporting the services.

3. DESCRIPTION OF SERVICES

3.1 General principles

Fluxbee provides mobile charging and digital content distribution solutions via connected terminals integrating portable batteries, screens, and management software.

3.2 Battery rental service

Batteries are made available via terminals installed at partner locations or events. Equipment remains the exclusive property of Fluxbee.

3.3 Terminal rental service

Fluxbee may rent terminals to professional clients, including installation and remote management systems.

3.4 Screen rental & content distribution

Fluxbee offers digital content distribution via integrated screens, operated by Fluxbee, clients, or third-party advertisers.

3.5 Setup and installation

Fluxbee may provide setup services including configuration, installation, and testing, directly or via subcontractors.

3.6 Service evolution

Fluxbee reserves the right to modify services to improve quality, performance, or compliance.

4. INSTALLATION, OPERATION AND USE

4.1 General obligations

Clients must use equipment responsibly and in compliance with applicable laws and safety regulations.

4.2 Installation

Clients are responsible for site compliance and infrastructure where installation is performed by them.

4.3 Technical conditions

Clients must ensure proper power supply, secure environment, and protection against damage, theft, or unauthorized access.

4.4 Use by end users (applicable to end users)

The professional client remains responsible for site organization.

End users must:

  • use the batteries according to instructions

  • return them as required

4.5 Restrictions

Clients may not:

  • sublease or transfer equipment without authorization

  • use equipment for unauthorized purposes

  • distribute unlawful or inappropriate content

5. FINANCIAL TERMS AND PAYMENT

5.1 General principles

Financial terms are defined in contractual documents.

5.2 Pricing

Pricing may be fixed, usage-based, revenue-based, or hybrid.

5.3 Revenue sharing

Applies to net revenue unless otherwise agreed.

5.4 Payment terms

Invoices must be paid within agreed deadlines. Late payments may incur interest and service suspension.

5.5 Security deposit

Fluxbee may require a deposit to cover damage, loss, or unpaid amounts.

(For end users, applicable pricing is displayed prior to use.)

6. CONTENT DISTRIBUTION

6.1 Responsibility

Clients and advertisers are solely responsible for content and must ensure compliance with laws and rights.

6.2 Prohibited content

Illegal, misleading, harmful, or inappropriate content is strictly prohibited.

6.3 Regulatory compliance

Clients must comply with advertising and data protection regulations.

6.4 Performance

Fluxbee does not guarantee audience or performance.

6.5 Indemnification

Clients must indemnify Fluxbee against claims related to content.

7. LOSS, THEFT AND DAMAGE

7.1 Batteries

Non-returned or damaged batteries may be charged.

7.2 Terminals and screens

Professional clients are responsible for damage, loss, or theft.

7.3 End users (applicable to end users)

End users are responsible for non-return or misuse, within legal limits.

7.4 Limitation of liability

Fluxbee is not liable for misuse, subject to mandatory consumer laws.

8. OPERATIONS & TECHNICAL CONSTRAINTS

Clients are responsible for daily operations and supervision.

Fluxbee provides maintenance but does not guarantee uninterrupted service.

9. INTELLECTUAL PROPERTY, DATA AND CONFIDENTIALITY

9.1 Intellectual property

All assets remain the property of Fluxbee.

9.2 Data protection

Data is processed in compliance with GDPR.

9.3 Confidentiality

Parties must keep all exchanged information confidential for the duration of the contract and 3 years after.

10. LIABILITY, INSURANCE AND TERMINATION

10.1 Limitation of liability

Fluxbee is not liable for indirect damages.

This limitation does not apply:

  • in cases of gross negligence

  • where consumer protection laws apply

10.2 Insurance

Each party must maintain appropriate insurance.

10.3 Force majeure

Fluxbee is not liable for events beyond its control.

10.4 Termination

Fluxbee may suspend services in case of breach.

(This does not apply to end users where prohibited by consumer law.)

11. DURATION, RENEWAL AND MODIFICATION

Contracts apply for agreed durations.

Fluxbee may modify Terms with notice.

12. GOVERNING LAW AND JURISDICTION

These Terms are governed by Belgian law.

Disputes shall be subject to the courts of Fluxbee’s registered office, unless mandatory law provides otherwise.

13. SPECIFIC PROVISIONS FOR END USERS

End users acknowledge that:

  • batteries are provided temporarily

  • they must be returned according to instructions

  • non-return or damage may result in charges

End users benefit from all rights under applicable consumer protection laws.

Nothing in these Terms limits such rights.

Votre partenaire pour rester connecté en toute sérénité

Contact

contact@fluxbee.be

Tél : +32 455 10 40 11

36 rue des Carmes

4000 Liège, Belgique

Incubé au VentureLab

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